19 DUKE STREET, Liverpool – A Smart Stay in the City
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Key details
About the Hotel
15-17 Duke Street Liverpool City Centre,
Liverpool,
United Kingdom,
L1 5AP,
Merseyside
-
Close to Royal Albert Dock Liverpool
Great
8.0
/10
5.0
4.6
/5
Loved by 19 Duke Street Hotel guests
Friendly staff
Lovely room setup
Comfortable bed
Great location
Decent price
"The tablet in the room was a nice touch and made finding local places simple and fun."
Nathan H from United Kingdom
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"Best breakfast in town, downstairs in the café."
Barranca from Netherlands
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"The hotel is perfectly located - right by Liverpool One and is within walking distance to all the main sites and attractions."
Gabriella from United Kingdom
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4-star boutique hotel in the heart of Liverpool
Location
Lock And Key Boutique Hotel - Duke Street places guests 50 meters from Liverpool One shopping complex and within a 10-minute walk to the Albert Dock, Beatles Story, and ACC Liverpool M&S Arena & Conference Centre. This central location grants easy access to various attractions, ensuring convenience for both leisure and business travelers. Proximity to cultural landmarks enhances the overall experience of exploring Liverpool.
Rooms
The hotel offers 26 uniquely designed bedrooms, each created in collaboration with designers House of Sloane. Rooms showcase botanical wallpapers from Mind The Gap and House of Hackney, alongside bespoke velvet headboards and marble-clad bathrooms featuring rainfall Burlington showers. The accommodations blend period-style decoration with contemporary design for a distinctive stay.
Dining
Lock And Key boasts a speakeasy-style bar offering exclusive and unique drinks, including handcrafted cocktails like the Locksmith and Peated Scotch Sour. High-quality bar food is served, featuring Neapolitan Pizzas and pasta from 2:45 PM to 11 PM. Guests can also enjoy a locally sourced brunch menu available from 8 AM to 2:45 PM, ensuring plenty of dining options.
Amenities
Daily housekeeping and 24-hour concierge services ensure a seamless stay for all guests. The hotel incorporates a residents' private lounge for relaxation, along with modern conveniences such as a Smart TV system in each room. Guests also have the option of mobile device door access for added convenience.
Entertainment
The hotel's lively bar atmosphere allows guests to unwind after a long day of exploring Liverpool. Live events are hosted regularly, providing an engaging social experience. The central location also facilitates easy access to nearby entertainment venues.
Highlights
Location: 50 metres away from the popular Liverpool One shopping complex
Rooms: 26 bedrooms with bespoke velvet headboards
Dining: Exclusive and unique drinks menu
Brunch: Locally sourced brunch menu served from 8am - 2:45pm
Must-do experiences
Stroll through the Baltic Market for unique local eats and drinks.
Visit The Beatles Story for an immersive musical journey.
Discover the Walker Art Gallery for impressive British art collections.
Try a Scouse stew at Maggie May's for authentic local flavor.
Relax in the stunning St. John's Beacon for panoramic city views.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Superior Double or Twin Room
2 persons
220 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Double or Twin Room
2 persons
230 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Standard Double or Twin Room
2 persons
195 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Double Room
2 persons
155 sq. feet
1 Double bed
Shower
Coffee machine
room details
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Check Dates & Room Rates
See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities:
Very good
7.8/10Review score
General
No smoking on site
Car park
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Room features
Free Wi-Fi in rooms
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
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Dining Onsite
Lock And Key Boutique Hotel - Duke Street features a delightful dining experience at the Lock and Key Bar:Kitchen, where British and Italian flavors blend seamlessly. With options for various dietary preferences, guests can enjoy a warm atmosphere perfect for any occasion, aided by attentive service.
Lock and Key Bar:Kitchen
British and Italian
Ambiance
The inviting bar and kitchen offer a comfortable setting, ideal for casual meals or leisurely drinks with friends. Its cozy atmosphere makes it a great place to unwind after a day of exploration.
Key Offerings
Cooked-to-order breakfasts, along with a range of vegetarian, vegan, gluten-free, and dairy-free options cater to diverse palates. Guests can also enjoy snacks in a cozy café or quench their thirst with favorite beverages at the bar.
Reservation
No
Daily from 08:00 - 23:00
19 Duke Street Hotel Location
15-17 Duke Street Liverpool City Centre,
Liverpool,
United Kingdom,
L1 5AP,
Merseyside
Map view
15-17 Duke Street Liverpool City Centre,
Liverpool,
United Kingdom,
L1 5AP,
Merseyside
City landmarks
Harbour
Royal Albert Dock Liverpool
2500 ft
Church
Liverpool Cathedral
4200 ft
Mall
The Cavern Club
2400 ft
Museum
The Beatles Story
3400 ft
Museum
Museum of Liverpool
3700 ft
Museum
Merseyside Maritime Museum
3100 ft
Landmark
Tate Liverpool
3000 ft
Landmark
Royal Liver Building
4600 ft
Museum
World Museum
3400 ft
Gallery
Walker Art Gallery
3600 ft
Museum
International Slavery Museum
2900 ft
Event hall
St George's Hall Liverpool
3800 ft
Harbour
Pier Head
4300 ft
Landmark
Mathew Street
2400 ft
Museum
Western Approaches Museum
5200 ft
Landmark
The Piermaster's House
3000 ft
Art object
Beatles Statue
5100 ft
Library
Liverpool Central Library
3400 ft
Event hall
M&S Bank Arena Liverpool
4200 ft
Church
Metropolitan Cathedral of Christ the King Liverpool
4600 ft
Shopping Area
Metquarter
2100 ft
Landmark
The Wheel of Liverpool
2700 ft
Event hall
Exhibition Centre Liverpool
3600 ft
Nearby
Gallery
Fact
1800 ft
Mall
Liverpool ONE
1200 ft
LiverpoolEngland
Concert Square
1100 ft
Bold Street
1500 ft
Tower
St Johns Beacon
1600 ft
Art object
Eleanor Rigby Statue
1700 ft
Park
Chavasse Park
1900 ft
Restaurants
Hanover Street Social
600 ft
16-20 Hanover Street Casartelli Building
The Hub Alehouse and Kitchen
700 ft
12 Hanover Street
Salt House Tapas
900 ft
Church House 1 Hanover Street Church House
Lunya Liverpool
700 ft
55 Hanover Street
Lock and Key Hotel
700 ft
15-17 Duke Street
Yard & Coop Liverpool
500 ft
45 Hanover Street
Bem Brasil Liverpool
500 ft
47 to 49 Hanover Street
Albert's Schenke
400 ft
16 Hanover Street
Browns Bar & Brasserie
1200 ft
Old Manesty's Lane Unit 1 MSU7
Liverpool One Bridewell Bar And Restaurant
700 ft
Argyle Street 1 Campbell Square
The Brunch Club
700 ft
37-41 Duke Street The Brunch Club
Explore Liverpool
Explore Liverpool
Top Attractions
Activities
Dining
Entertainment
Royal Albert Dock Liverpool
10 minutes' walk
Iconic waterfront area featuring shops, galleries, and museums, perfect for a relaxing stroll.
The Cavern Club
9 minutes' walk
Famous music venue known as the birthplace of The Beatles, hosting live music events in an iconic setting.
Museum of Liverpool
14 minutes' walk
Dedicated to showcasing Liverpool's rich history and culture with engaging exhibits and free admission.
Biking along the Waterfront
10 minutes' walk
Scenic biking paths along the waterfront offer an exhilarating way to see the city. Rentals available nearby.
Yoga Classes at Liverpool ONE
5 minutes' walk
Relaxing yoga sessions for all levels in a tranquil environment, ideal for unwinding after a busy day.
Lunya Liverpool
3 minutes' walk
A vibrant Spanish deli and restaurant with tapas and local wines, known for its vibrant atmosphere.
Salt House Tapas
4 minutes' walk
Casual dining spot specializing in sharing plates crafted from fresh ingredients, with vegetarian options available.
Concert Square
4 minutes' walk
Bustling nightlife spot filled with bars and clubs, offering live music and vibrant atmospheres to enjoy.
Fact
7 minutes' walk
Cultural venue hosting film screenings, art exhibitions, and events. A great place for all-ages entertainment.
Getting around
City Centre
Liverpool5 min
·
1400 ft
Airports
Liverpool John Lennon (LPL)20 min
·
7.9
mi
Chester Hawarden (CEG)54 min
·
22.4
mi
Train
Liverpool Central Station5 min
·
1400 ft
Liverpool James Street Station8 min
·
2000 ft
Bus
Bus stop9 min
·
2300 ft
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 05:00-11:00
Guest Parking
Paid Public parking is possible at a location nearby.
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
25
Former name
lock & key hotel
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Lock And Key Boutique Hotel boasts a central Liverpool location, a short walk to shops and restaurants, which many guests find incredibly convenient. The spacious rooms are often noted for their comfortable beds. While some guests have occasionally experienced issues such as smaller rooms or maintenance concerns in certain areas, the hotel generally provides good value for money.
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Review score
Based on 1621 verified reviews
7.9/10
Very good
79%
Recommend
Location
9.4/10
Staff
9.3/10
Facilities
7.8/10
Cleanliness
8.3/10
Pros
Polite staff
Spacious rooms
Excellent location
Alternative milk options
Cons
Street noise
No lift
Filthy rad
Guest reviews
based on 1621 reviews
7.9/10
based on 3543 reviews
8.0/10
Sebastian from Germany
Single
Spacious Double or Twin
3 nights in November 2025
|
Reviewed: December 24, 2025
9/10
great breakfastbig roomfriendly staff
the breakfast had many options with great quality food and service. the 'spacious twin' room was really big, nicely decorated, and had comfortable beds. the staff at the front desk and in the kitchen and dining area were friendly and helpful.
The room was cold upon arrival. A portable oil heater was the only option.
0 Helpful
Luke from United Kingdom
Couple
Standard Double or Twin
3 nights in November 2025
|
Reviewed: December 01, 2025
7/10
Reasonable Stay
great locationseparate entrancegood breakfastgloomy roomstrange furnituremissing socket
The location was a standout feature. It made getting around easy. The hotel adjoins a bar, it also has a separate entrance. I found the breakfast in the cafe good (I had to pay for it).
The room felt a little gloomy. I thought the furniture choice was unusual. The bathroom lacked a shaver socket and I had only one bedside table.
0 Helpful
Dominic M from United Kingdom
Single
Cosy Double Room
3 nights in November 2025
|
Reviewed: November 27, 2025
9.5/10
Wonderful rooms, central location
amazing decorfriendly stafftasty breakfast
the room featured amazing decor. staff was friendly and helpful, PARTICULARLY meg at reception. i enjoyed a tasty breakfast in the bar that morning. The COSY double room was super clean and cozy.
Service
10/10
The reception staff was genuinely helpful. they SEEMED proud of the hotel. i received a birthday prosecco Upon arrival. This was a lovely, personal touch.
Location
9/10
the hotel is very close to the bus station, it is just a short walk. it is also close to pubs and clubs. albert dock is Easily accessible from this hotel.
0 Helpful
|
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Emily from United Kingdom
Couple
Cosy Double Room
3 nights in August 2025
|
Reviewed: August 24, 2025
9/10
cute receptiongreat roomcomfortable bed
Meg was cute at reception. The room was a great size for a couple. The bed was very comfortable. It was a treat.
There was no air conditioning in the room. The hotel was so hot!
0 Helpful
Eric from United Kingdom
Business traveller
cosy double room
3 nights in June 2025
|
Reviewed: August 15, 2025
8/10
friendly staffinternet connection
the staff was friendly. they sorted our internet connection. i also received information on the local area.
the hotel lacks onsite parking.
0 Helpful
Questions of the users
About 19 Duke Street
What are the parking options available nearby?
15 November 2024
Contact the Hotel Reception for details on parking availability and options nearby.
Can you provide me with the cost of parking for a two-night stay?
20 December 2024
For specific pricing on parking during your stay, please reach out to the Hotel Reception directly.
What is the standard check-out time?
5 January 2025
Check-out is scheduled for 11:00 AM.
Do any of the rooms feature a bathtub?
22 February 2025
All rooms are equipped with wet rooms, and although there are no bathtubs, they do include powerful showers.
What is the actual walking distance to the Liverpool One area?
10 March 2025
The hotel is approximately 100 meters from Liverpool One, which is about a 2-3 minute walk.
Is parking available and if so, at what cost?
30 March 2025
For detailed information on available parking options and associated costs, please contact the hotel directly.
Is there an elevator in the hotel for guests needing assistance?
25 April 2025
The hotel does not have an elevator; there are three floors in the front and two in the back.
Where can I find the nearest car park's postcode?
15 May 2025
The nearest car park is Q Park at 44 Hanover Street, Liverpool, L1 4AF.
Are guests allowed to dine in the bar area during their stay?
10 June 2025
Yes, guests can enjoy brunch from 8 AM to 3 PM, and a pizza menu from 3 PM until 10 PM in the bar area.
Can breakfast be arranged during my stay?
18 July 2025
Yes, breakfast is available from 8 AM to 2:30 PM. No reservations are needed for breakfast.